If you have experienced a patient injury, would like to submit a complaint regarding your care, or wish to provide general feedback
At Wellmedic, we are committed to providing safe, professional, and high-quality care at all times. If, as a patient, you feel that something in connection with your treatment has not been handled appropriately, we encourage you to contact us so that we can investigate the matter. If you suspect that a patient injury has occurred or wish to submit a formal medical complaint concerning your care or treatment procedures, the matter will be reviewed by the physician responsible for Wellmedic’s medical operations. We will respond to your inquiry as soon as possible, and no later than five (5) business days from receiving your contact. More information about Patient Advocates can be found further down on this page.
The Patient Advocate services have been transferred to the wellbeing services counties. The Patient Advocate provides advice concerning patients’ rights and can, when necessary, assist with complaints, patient injury matters, and other issues related to the status and rights of patients.
Patient Advocates:
Marjut Meltoranta, Sari Mäkinen, Katja Hautamäki
Telephone: 06 218 1080
Email: patientombud@ovph.fi
Patient Advocates:
Anne Hilander, Elina Perttula, Milla Sinisalmi-Suppula
Telephone: 029 151 2000
Postal address: P.O. Box 33, FI-02033 Western Uusimaa Wellbeing Services County
